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We are happy to announce that we have joined Appier. Together, we are creating a more personalized customer service by combining the precision automation of AI with omnichannel conversational marketing solutions.
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Instagram automation is now available on BotBonnie
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掌握每個「快要成交」的瞬間，讓行銷成為成交的最佳射門員

BotBonnie 助你把握消費者每個購物階段，
在他猶豫、停下、轉身要走時補上臨門一腳

立即 免費諮詢

客戶成功案例

Zenyum Taiwan

善用遊戲化功能吸引用戶，並提供優惠券抽獎誘因，成功促動用戶購買商品，帶動轉換率提升 30%

富川製造

根據用戶站內行為，自動觸發後續的 LINE 與 WebChat 個人化溝通，降低行銷成本，並提升 14% 轉換率！

POP MART Taiwan

購過 BotBonnie 做 OMO 智能轉型，節省 30% 人力成本，並達成 210% LINE 官方好友數成長。

上萬品牌信賴，AI 驅動全方位顧客體驗

Grow your business with BotBonnie

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有做行銷，卻沒提升營收？

不是行銷「沒做好」，而是用戶的購物情境「太複雜」

看到品牌
有印象，卻還在觀望
看到品牌
有印象，卻還在觀望
看到品牌
有印象，卻還在觀望

不同用戶，需要不同進球策略與時機

BotBonnie 內建 25 種客戶旅程模板幫你分析進攻節奏、把握最佳力道，射門進球
新客
先靠近，再談成交
瀏覽未消費
先靠近，再談成交
放棄購物車
先靠近，再談成交
已成交
不是終點，是建立長期關係的起點
用刮刮樂 / 輪盤抽獎等遊戲機制創造互動，蒐集用戶資訊設計「首次互動獎勵」，讓他完成第一次點擊搭配歡迎旅程，逐步帶他認識品牌價值與主打商品

不同用戶，需要不同進球策略與時機

BotBonnie 內建 25 種客戶旅程模板幫你分析進攻節奏、把握最佳力道，射門進球
新客
先靠近，再談成交
瀏覽未消費
先靠近，再談成交
放棄購物車
先靠近，再談成交
已成交
不是終點，是建立長期關係的起點
用刮刮樂 / 輪盤抽獎等遊戲機制創造互動，蒐集用戶資訊設計「首次互動獎勵」，讓他完成第一次點擊搭配歡迎旅程，逐步帶他認識品牌價值與主打商品

不同用戶，需要不同進球策略與時機

BotBonnie 內建 25 種客戶旅程模板幫你分析進攻節奏、把握最佳力道，射門進球
新客
先靠近，再談成交
瀏覽未消費
先靠近，再談成交
放棄購物車
先靠近，再談成交
已成交
不是終點，是建立長期關係的起點
用刮刮樂 / 輪盤抽獎等遊戲機制創造互動，蒐集用戶資訊設計「首次互動獎勵」，讓他完成第一次點擊搭配歡迎旅程，逐步帶他認識品牌價值與主打商品

不同用戶，需要不同進球策略與時機

BotBonnie 內建 25 種客戶旅程模板幫你分析進攻節奏、把握最佳力道，射門進球
新客
先靠近，再談成交
瀏覽未消費
先靠近，再談成交
放棄購物車
先靠近，再談成交
已成交
不是終點，是建立長期關係的起點
用刮刮樂 / 輪盤抽獎等遊戲機制創造互動，蒐集用戶資訊設計「首次互動獎勵」，讓他完成第一次點擊搭配歡迎旅程，逐步帶他認識品牌價值與主打商品

不同用戶，需要不同進球策略與時機

BotBonnie 幫你無縫整合、輕鬆接住所有跨平台用戶

AI 同時處理重複性 FAQ 與基本對話，節省繁瑣的人力成本

串接 8 大社群平台：
Messenger｜LINE｜IG｜WebChat｜WhatsApp｜Viber｜Zalo｜KakaoTal
搭配 9 種 OMO 導流工具：
短網址開啟對話、LINE Beacon、LINE 智能連結、直播留言自動回覆等

12 大社群套件，打造多元互動與話題

用互動降低用戶的猶豫、防守與不信任，提升品牌好感，提升射門成功率

提供 12 大社群行銷 / 遊戲套件:
含問卷調查、發票登錄、刮刮樂、輪盤抽獎、每日簽到、集點卡等。

全方位客戶旅程分析：精準計算與掌握最佳策略

BotBonnie 完整用戶旅程分析報告，讓行驍不靠感覺，高效達標

各種用戶狀況與策略
哪一段最常卡關
哪一種溝通訊息與渠道最有效
哪一類用戶最容易被推動、猶豫期最長 / 最短
哪一條用戶經營路線最容易走到成交
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LINE
Official Technology Partner

2021 LINE Official Technology Partner

Audi Taiwan

Audi Digital Assistant

Audi Taiwan takes advantage of social media to launch Audi Digital Assistant on Facebook Messenger and LINE Official Account. Car owners can initiate the intelligent Q&A service at any time, receiving the latest event information and book a test drive.

  • With a comprehensive digital integration, car owners can book a test drive or car maintenance immediately
  • Log in with the LINE ID and identify the member ID. Audi Digital Assistant can proactively predict the maintenance date and remind the user
  • Digital membership loyalty program converts maintenance costs into points which can be exchanged for brand commodities
#AccountBindingKit
#BookingService
#LoyaltyProgram
Learn More

Jaguar

J Share Test Drive Rewards

Jaguar owners are the best brand ambassadors, as they can communicate Jaguar’s unique charms to their friends.Car owners can share their unique links to invite friends to make reservations for test drives and bring potential customer groups into the showrooms to view Jaguar car models up close and enjoy the thoughtful services.After completing the test drive, both the car owner and the friend can receive points which can be exchanged for gifts.

  • Make online test drive reservations and identify motivated potential users
  • Car owner MGM invitations resulted in test drives by 25% of new users within 60 days
  • Every three car owners attracted one new user
#MGM
#BookingService
#PointRewardProgram
Learn More

Tiger Beer

Collect Points and Drink Tiger Beer - Cheers!

Tiger Beer created a brand-new official account with chatbot and used the Invoice Kit to collect people’s offline shopping information.Consumers can register more invoices and accumulate additional points which can be used to redeem gifts.Tiger Beer used the LINE chatbot to direct offline sales data to online applications for marketing. It used the pointcard mechanisms to increase customer loyalty and increased demand

  • Make good use of our invoice kit to encourage fans to purchase and collect points
  • Users can easily redeem prizes on their mobile phones and wait for the gifts to be sent after sending personal information
  • Get 2000+ new users in 30 days
#InvoiceKit
#OfflineToOnline
#EarnPointsAndRedeemPrizes
Learn More

Gogoro

Fun Ride Lab

Gogoro used the Persona Kit for interacting with users. They can follow the character on a journey and find the most suitable vehicle model before being directed to an offline store.
In the interaction process, Gogoro divided users into vehicle owners and non-vehicle owners and used the interactive channels and menus triggered by user interaction content settings to meet user requirements.
Gogoro’s chatbot is also equipped with Optical Character Recognition (OCR) technology. Customers are only required to scan the back of the motorcycle registration license to calculate the amount of subsidies for the purchase of electric scooters.

  • The online-offline integration creates an uninterrupted marketing process in which every step brings potential users closer to a store
  • 500,000+ new users downloaded animated stickers in one week after they were launched
  • 13,000 users participated in 7 days; 300+ users successfully booked test rides
#PersonaKit
#PesonalizedMenuGroup
#BookingService
Learn More

Taobao Taiwan

Check in every day to win LINE Points!

A daily check-in event for 7 days; any user can check in and receive LINE Points after linking account. Moreover, users can find discount coupons at “My Coupons” in the Taobao Taiwan APP. Receive rewards until users’ hands are sore! Easily maintain high visit rate on official LINE account!

  • Integrate API to distribute coupons users can redeem at any time
  • Freely set different gifts for the daily check-in event
  • Users can check in after linking account; easily maintain a high visit rate on official accounts
#AccountLinkingKit
#DailyCheck-InKit
#HighRetention
Learn More

VoiceTube

Test Your Foreign Country Survival Skills

VoiceTube set themes based on real life to reduce barriers for interactions, encourage users to actively engage in conversation and draw people closer.
The user must help VoiceTube’s mascot, Froggy, complete the challenges with English in different scenarios and finish the journey together!

  • Messaging with characters breaks down Fan Page interaction barriers
  • An average of 800 user interactions per day
  • Get 7800+ new users in 11 days
#PersonaKit
#PostCommentReply
#SituationalTest
Learn More

WeMo Scooter

Lucky Bonus

WeMo incorporated BotBonnie chatbot services and used common embarrassing questions from relatives during New Year to engage users.
The chatbot provides QA images with witty responses based on the results of real-time interactions and offers lucky draws with discount codes for all users.
They can let friends view creative dialogues by sharing the witty response composite image for Chinese New Year!

  • Highly personalized interaction to increase user participation rate
  • Customized lucky draw kit with prizes for everyone automatically
  • 14,000+ participants and 7,000+ new users in 11 days
#LuckyDrawKit
#CompositeImage
#SituationalQA
Learn More

South East Travel Service

Interactive questions to collect user preferences

Facing LINE official account 2.0, South East Travel smartly designed an interactive process when users first enter the site. Through simple questions and asking consumers about their habits, countries they want to travel to, and their ideal budget, they can immediately capture consumers’ travel preferences and grasp the key information and deliver targeted information to the target audience.

  • Collect consumer profiles by questionnaire, follow-up accurate push messages and reduce the blocking rate
  • Recommend products that seem appealing to users and increase the order volume
  • Improve customer service process and solve friends' problems immediately
#SurveyKit
#UserTagging
#UserSegmentBroadcast
Learn More

The Singleton

Search Nearby Shops by Distance

Using the chatbot to provide product introduction, event information, and shop details on the fan page, users can input their current location for searching nearby shops, navigating or making a phone call.

  • Rapidly positioning user location for searching nearby shops
  • Providing users with multiple channel options, and giving users shop types to select, such as wine sellers or bars
  • Further providing a shop list with corresponding channels to easily guide users to their destinations!
#NearbyShopsSearch
#MapNavigation
#O2O
Learn More

全方位數位生態系，整合 4 大電商平台

Grow your business with BotBonnie

all client logosall client logos
all client logosall client logos

讓行銷站上門前，為成交補上關鍵一腳

讓行銷站上門前，為成交補上關鍵一腳

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